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Knowledge Management Assistant Job

Date: 3-Oct-2017

Location: Mississauga, ON, CA

Company: Golder Associates

Knowledge Management Assistant

Location: CA-ON-Mississauga
Posted Date: 3 weeks ago
Job ID: 2017-13356
Area of Interest: EN - Operations Support
Job Type: Full Time
# of Positions: 1
Education (Minimum): Diploma
Experience (Years): 0

Job Responsibilities

Position: Knowledge Management Assistant

As part of the Global Communications Team, this position works under the direction of the Knowledge and Innovation Team Leader in assisting the implementation and improving the Knowledge Management Strategy at Golder. More specifically, this role contributes in promoting various knowledge management tools and ensuring copyright compliance. The knowledge management assistant works with cross-functional stakeholders and in collaboration with other full and part time library staff within Golder, and at the same time, maintains the Mississauga library’s physical and electronic collection and resources, as well as providing reference and information research support to the global Golder operations.

This role will
* Work closely with the knowledge and Innovation program team lead in assessing / gathering enterprise content for an efficient capturing, sharing, managing, storing and reusing content and information that facilitate collaboration and knowledge sharing.
* Provide reference and research support to Golder international offices, including literature searches and document/article requests and coordinating publication circulation in compliance with Golder’s global copyright policy. Promote and serve as expert resource for Golder external research databases.
* Collaborate with the K&I and Legal teams to implement copyright policy by utilizing available communication channels and processes for effective knowledge sharing and management.
* Monitor key performance measures of success for knowledge sharing and capturing tools to ensure that ongoing benefits are realized.
* Support Golder Technical communities in Knowledge Management processes and tools, including, but not limited to: Gap analysis, knowledge capture, knowledge sharing, content analysis, document management, workflow, succession plan, collaboration, and SharePoint.

Job Requirements
* Associate or Bachelor’s degree in Library Science, Computer Science, Information Systems, Business Administration or related degree from an accredited institution.
* 2 to 4 years’ experience in either Content Management, knowledge or document management, Business Analysis or library environments.
* Excellent verbal and written communication skills in English
* Knowledge and practical skills in database searches and structures.
* Knowledge of Microsoft Office 365, SharePoint and Wikis is an asset.
* Great in problem solving supported by a solid business acumen and a good sense of organizational culture along with good judgment.
* Excellent organizational and management skills. Be able to handle project complexity as well as manage diverse stakeholders.
* Able to work effectively with others and thrive in collaborative environments.

Additional Information

At Golder Associates, we strive to be the most respected global group specializing in ground engineering and environmental services. Employee-owned since our formation in 1960, we have created a unique culture with pride in ownership, resulting in long-term organizational stability. Our professionals take the time to build an understanding of our clients’ needs and of the specific environments in which they operate. Golder has experienced steady growth in the number of people we employ and our technical capabilities. We now employ over 6,500 people who operate from more than 160 offices across Africa, Asia, Australia, Europe, North America and South America.

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